01
The after-hours DM
Evenings and Sundays are when clients browse, compare, and decide. If the first reply waits until morning, she’s often already booked elsewhere.
Vaivin for med spas & salons
Your next booking is already in your DMs. It just hasn’t been answered yet.
Vaivin is the calm, always-on front desk for beautiful businesses. We answer every Instagram DM, text, and website inquiry in seconds — nights, weekends, and mid-appointment — book the consult, and keep following up until she’s in your chair.
Talk to a real person — (214) 744-3297 · Call or text, we reply fast. Prefer email? [email protected] or [email protected]
One flat rate — $499/month plus a one-time $49 setup fee ($548 the first month, then $499). No per-message fees. Starts with a free workflow audit.
✦ Replies in seconds, 24/7
✦ Written in your voice
✦ Your front desk stays in control
Instagram DM · 9:47 pmIllustrative example
Hi! How much is a laser consult — and do you have anything Saturday? ✨
Hi, love — yes! The consult is complimentary. I have Saturday at 10:30 or 1:15 open. Want me to hold one for you?
Answered in under a minuteConsult held ✓
Tuesday, 9:47 p.m. She’s ready to book. Is anyone there?
This is an illustrative evening — the kind that happens in med spas and salons every week. The difference isn’t the inquiry. It’s what happens in the next ten minutes.
9:47 pm · The DM
She finds you on Instagram
She’s seen a before-and-after, she’s priced the treatment in her head, and she messages before she talks herself out of it.
9:48 pm · With Vaivin
A warm reply, right away
Vaivin answers in your voice, answers the price question honestly, and offers two real openings — no “we’ll get back to you tomorrow.”
9:56 pm · Booked
The consult is on the books
She picks a time, gets a confirmation and a gentle reminder plan, and your team sees it all in the morning — already handled.
Without it
She books somewhere else
By morning she’s messaged two other spas. The one that replied first got the consult — and the package that comes after it.
Illustrative scenario, not a client story. No results are promised — this simply shows where the booking is won or lost.
Where bookings leak
Beautiful work loses to slow replies more often than to better work.
Med spas and salons don’t usually have a talent problem. They have a timing problem — and it shows up in the same five places.
02
The consult that never lands
“Let me check my calendar” is where consults go to fade. Without a same-conversation booking and a reminder, good intentions turn into no-shows and silence.
03
The package left hanging
Laser series, injectables plans, and memberships are considered purchases. One thoughtful follow-up is service. No follow-up at all is a lost four-figure sale.
04
The client who quietly drifted
She loved her last visit — she just got busy. Six, eight, ten weeks pass with no nudge, and her next appointment happens at the place that remembered her.
05
The glowing review that was never asked for
Your happiest clients would happily leave five stars — they’re just never asked at the moment they’re happiest, right after the appointment, while the glow is still on. So your profile stays quieter than your work deserves, and the next new client chooses the spa with the louder reputation.
What Vaivin automates
Five quiet systems, working behind the calm.
Nothing here replaces your team’s touch. It protects it — by making sure no inquiry, follow-up, or rebooking depends on someone remembering at exactly the right moment.
The full set — built for businesses where the first conversation happens in a DM, not at a front desk.
💬
1 · Instant inquiry reply
Every Instagram DM, text, and website inquiry gets a warm, accurate reply in seconds — 24/7 — written in your voice, answering the real question, and gently moving her toward a booking instead of a dead end.
DMs · Texts · Website — answered in seconds
🗓️
2 · Consult booking + reminders
Consults and appointments are offered and booked inside the same conversation, with confirmations and kind reminders that cut down no-shows — plus easy rescheduling when life happens.
Fewer gaps · Fewer no-shows
✨
3 · Package & membership follow-up
When a client is considering a treatment series, a package, or a membership, Vaivin follows up at the right intervals with helpful detail — never pushy, never forgotten.
High-ticket, handled with care
🌿
4 · Lapsed-client reactivation
Clients who’ve gone quiet get a personal-feeling check-in and an easy way back onto your books — timed to when they’re actually due, not blasted all at once.
Your best clients, welcomed back
⭐
5 · The review engine
Right after a great appointment — while she’s still glowing — Vaivin asks, kindly and once, for a review, and makes it effortless to leave one. Happy clients become your loudest marketing.
Asked at exactly the right moment
How it works
Free workflow audit first. No overhaul, no new software to learn.
We start by looking at how inquiries actually reach you today — then we build only what your business needs.
1
Free workflow audit
Send a quick email and we’ll map where inquiries slow down or slip away — your DMs, texts, website, booking flow, follow-ups, and reviews. You keep the findings either way.
2
Setup sprint
We build your five systems in your voice, connect them to the channels you already use, and test every path with you before anything goes live. Your team approves the words.
3
Monthly system
Vaivin runs quietly in the background — replying, booking, reminding, following up, and asking for reviews — while we tune it as your menu, pricing, and seasons change.
Pricing & your audit
One flat rate. Start by telling us where it leaks.
Tap anything that sounds familiar — it’ll be included in your audit email, so we look at the right things first.
Sound familiar?
Select any that apply. Nothing is stored or sent until you tap the button and send the email yourself.
Request my free workflow audit →
Call (214) 744-3297
Text us instead
No selections yet — that’s fine, we’ll audit everything.
Vaivin · Med Spas & Salons
$499 / month
Plus a one-time $49 setup fee — $548 due the first month, then $499/month. No surprises, no per-message charges.
- All five systems: inquiry reply, booking + reminders, package follow-up, reactivation, reviews
- Instagram DMs, texts & website inquiries covered
- Written and tuned in your voice, approved by you
- Setup sprint included — built around your current tools
- Ongoing tuning as your menu and seasons change
Call or text (214) 744-3297, or email [email protected] or [email protected] — a person reads every audit request.
Questions owners ask
Before you picture a robot answering your clients…
No — and that’s the point of the setup sprint. Every reply is written in your voice, with your words for your treatments, your pricing, and your policies, and you approve it all before anything goes live. Anything sensitive or unusual is handed straight to your team.
No. It covers the moments your front desk can’t — evenings, weekends, and the middle of a fully booked day — and handles the repetitive follow-ups, so your team can give the clients in front of them their full attention.
In most cases, no. The audit starts with the tools and channels you already use — Instagram, text, your website, and your current booking flow — and we build around them. If something truly needs to change, we’ll tell you in the audit before you pay anything.
We look at how a new client reaches you today: how fast DMs and texts get answered, how consults get booked and reminded, how packages and memberships are followed up, whether lapsed clients are invited back, and whether happy clients are ever asked for a review. You get the findings in plain language — and you keep them either way.
Everything on this page: $499/month for the system, plus a one-time $49 setup fee — so $548 is due the first month, and $499/month after that. All five automations, the setup sprint, and ongoing tuning are included, with no per-message or per-booking charges.
Let’s find the bookings
you’re already earning.
Your work already makes clients glow. Vaivin just makes sure the inquiry, the follow-up, and the review don’t get lost between appointments. Start with a free workflow audit — no obligation, no pressure.
Email [email protected] for my free workflow audit →Fastest way to start: call or text (214) 744-3297 — no forms, no waiting.
Prefer email? [email protected] · [email protected]
Part of the Vaivin family at vaivin.com — built for med spas & salons.
Vaivin LLC — Frisco, Texas. Owner-operated. When you call or text (214) 744-3297, you reach the owner, not a call center. Nothing is ever sent to your customers until you've approved the exact wording in writing.