VAIVIN. For Law Firms
Vaivin for Law Firms

Your next client called at 7:42 p.m. Who answered?

For a small firm, a missed call isn't a missed message — it's a signed case at the firm down the street. Vaivin builds the AI intake and follow-up system that answers every inquiry in under a minute, books the consultation, and keeps chasing the paperwork — nights, weekends, and while you're in court.

$499/month, plus a one-time $49 service fee. $548 due your first month, then $499/month — the $49 never repeats. No per-seat fees. No legal advice from the AI — ever. Your attorneys stay in control of every case decision.

Talk to a real person — fast
(214) 744-3297

Call or text us — no forms, no phone tree. Prefer to book? The free audit takes two minutes.

Attorney shaking hands with a new client across a desk with a scale of justice and case file
Example intake — Tuesday eveningVaivin on duty
7:42 PM

New inquiry — website form: rear-end collision, ER visit yesterday

7:43 PM

Vaivin responds — text + email, collects matter basics, no legal advice given

7:47 PM

Consultation booked — Thursday 10:00 a.m., intake form sent, reminders set

8:15 AM

You see it — full summary in your inbox before your first hearing

Built for Personal Injury Family Law Criminal Defense Estate & Probate Immigration Bankruptcy Employment Small Business Law
The real caseload problem

Small firms don't lose cases in the courtroom. They lose them in the inbox.

Most firms we audit are good lawyers with a leaky front door. Four leaks show up again and again — and every one of them is fixable with a system, not another hire.

LEAK 01

After-hours calls go to voicemail

People search for a lawyer when life happens — an arrest at 9 p.m., a custody scare on Sunday, an accident on Saturday. If a recording answers, they dial the next firm on the list.

What it costs: the entire case, to whichever firm picked up.

LEAK 02

Web leads wait hours — or days

A form filled out at lunch gets a reply the next morning, after the prospect has already talked to two competitors. Speed to first response decides who gets the consult.

What it costs: consults you paid for in ads and referrals, gone cold.

LEAK 03

Consultations quietly no-show

A booked consult with no confirmation, no reminder, and no easy way to reschedule is a coin flip. Every empty slot is an hour you could have billed — or booked twice.

What it costs: dead calendar time and a prospect who never rebooks.

LEAK 04

Paperwork stalls the signature

The intake form sits unreturned. The fee agreement sits unsigned. Your staff chases documents by hand between hearings, and the matter cools while everyone waits.

What it costs: signed clients who drift, and staff hours spent on nudging.

What Vaivin builds for your firm

One intake system, built around how your practice actually runs

Not a chatbot bolted onto your website. A connected set of systems that carries a prospect from first call to signed engagement — with your team approving the parts that matter.

24/7 AI intake

Every call, text, and web chat answered in under 60 seconds — including nights and weekends.

  • Captures matter type, key dates & urgency
  • Flags emergencies for immediate human handoff
  • Spanish-language intake available

Instant lead follow-up

Website forms, directory listings, and referrals get an immediate, persistent follow-up sequence.

  • First response in under a minute, every time
  • Polite multi-touch follow-up until they reply
  • Stops the moment a human takes over

Consult booking & reminders

Qualified prospects book straight onto your calendar — and actually show up.

  • Confirmation, reminder & directions sequence
  • One-tap reschedule instead of a no-show
  • Intake form delivered before the meeting

Document & signature chase

The system politely pursues what your staff shouldn't have to: forms, IDs, and fee agreements.

  • Automated nudges for unsigned agreements
  • Document checklists per matter type
  • Escalates to your team only when stuck

Client status updates

Scheduled, attorney-approved updates so clients stop calling just to ask "any news?"

  • Milestone messages as the matter moves
  • Every message your firm approves first
  • Fewer interruptions, calmer clients

Reviews & referrals

When a matter closes well, Vaivin asks for the review and plants the referral — automatically.

  • Review requests timed to the outcome
  • Unhappy clients routed to you privately first
  • Referral prompts to past clients
Follow one inquiry

The same Saturday-night call, two very different Mondays

Tap through the stages to see what happens to a personal-injury inquiry that arrives when your office is dark.

Law firm library with rows of legal volumes and a quiet workspace by the window
How it works

Live in about two weeks — without disrupting your practice

STEP 1 — AUDIT

We find your leaks

We mystery-shop your own intake: call after hours, submit your web form, time the follow-up. You get a plain-English report of exactly where inquiries die and what each leak likely costs.

Free · 3–4 business days

STEP 2 — SETUP SPRINT

We build your system

We configure intake around your practice areas, your consult rules, and your calendar. Scripts are written in your firm's voice and approved by you before anything goes live.

One focused build · ~2 weeks

STEP 3 — RUN & REFINE

We keep it sharp

Every month you get a simple report: inquiries answered, consults booked, no-shows, documents collected. We tune the follow-up, update scripts, and add automations as your practice grows.

Monthly · included in your plan

Built for a regulated profession

Automation with an attorney's guardrails

You're right to be careful — your license is on every message your firm sends. Vaivin is designed so the system handles speed and persistence, and your attorneys keep judgment, advice, and every case decision.

Everything is built around the tools you already use — your phone system, calendar, email, and case management — so there's no rip-and-replace and no new platform for your staff to learn.

Ask us anything on the audit call
  • No legal advice, everThe AI gathers facts and books consultations. It never assesses a case, quotes outcomes, or advises a prospect — those lines are hard boundaries, not suggestions.
  • You approve every scriptIntake questions, follow-up messages, and status updates are drafted in your firm's voice and go live only after your sign-off.
  • Conflicts stay your callVaivin collects the basic information you specify; conflict checks and engagement decisions stay with your attorneys, exactly as they do today.
  • Human handoff for urgencyProtective orders, jail calls, deadlines expiring — the system recognizes urgency flags you define and routes to a human immediately.
  • Confidential by designProspect information flows into your systems, not a marketing database. We collect the minimum needed to book and prepare the consult.
Pricing

One flat price. Less than one signed case.

No per-seat fees, no per-lead charges, no surprise add-ons. If Vaivin saves a single case a month from voicemail, most firms are ahead.

Vaivin for Law Firms — Complete

$499/month

$499/month for the service + a one-time $49 service fee. That's $548 due your first month, then $499/month — the $49 is charged once and never repeats.

  • 24/7 AI intake across phone, text & web
  • Instant follow-up for every website & directory lead
  • Consultation booking, reminders & rescheduling
  • Intake-form and fee-agreement follow-up
  • Attorney-approved client status updates
  • Review & referral requests at case close
  • Monthly report: inquiries, consults, no-shows
  • Ongoing tuning as your practice changes
Start with the free workflow audit

Questions first? Call (214) 744-3297 or text us

Compare it honestly

A part-time receptionist covers business hours only, calls in sick, and still can't answer three inquiries at once. Vaivin covers every hour of the week and follows up on every lead the same way, every time.

The audit comes first — free

We show you your own response times and missed-inquiry leaks before you pay anything. If your intake is already airtight, we'll tell you that too.

Fits solo to mid-size firms

Built for firms of 1–15 attorneys where the partners still feel every missed call personally. Bigger intake team already? The audit will show whether you need us at all.

Free workflow audit

Find out what your voicemail is costing you

Answer a few questions and we'll run your audit: an after-hours test call, a test web inquiry, and a written report on where prospects drop off — with the fix for each one.

Submitting opens an email to [email protected] and [email protected] with your answers filled in — just press send. Prefer to write directly? Email us any time at either address.

Rather talk it through? Call or text (214) 744-3297 — the fastest way to reach us.

[email protected] · [email protected] · vaivin.com

Questions attorneys ask us

Straight answers, before you book

Will the AI ever give a prospect legal advice?
No. The system is built with hard boundaries: it gathers facts, explains your consultation process, and books the meeting. It never evaluates a case, predicts outcomes, discusses fees beyond what you approve, or advises anyone. Anything that sounds like a legal question gets routed to your team.
How does this fit with our duty of confidentiality?
Vaivin collects only the minimum information needed to book and prepare a consultation, and that information flows into your firm's own systems. Scripts and data handling are reviewed with you during the setup sprint, and you approve exactly what the system asks and stores.
Does it work with our case management and calendar?
The system is built around the tools you already run — your phone system, email, and calendar, with consultation summaries delivered where your team works. During the audit we'll map your current stack and design the build around it, not the other way around.
What happens with a genuine emergency — an arrest, a protective order?
You define the urgency flags for your practice areas. When an inquiry matches one, the system skips the script and routes to your on-call human immediately, while still capturing the caller's details so nothing is lost.
How fast can we go live, and what does my staff have to do?
Most firms are live in about two weeks. Your part is one audit call, one script-approval pass, and calendar access. We handle the build, testing, and the after-hours test calls to prove it works before launch.
What does the pricing actually cover?
Everything on this page: the build, 24/7 intake, follow-up sequences, booking and reminders, document chase, status updates, review requests, your monthly report, and ongoing tuning. It's $499 a month for the service, plus a one-time $49 service fee when you start — $548 due your first month, then $499 a month after that. The $49 is charged once, never monthly, and there are no per-lead or per-seat charges.

The next after-hours call is coming tonight.

Make sure your firm is the one that answers it. Start with the free workflow audit — we'll show you exactly what your current intake catches, and what it misses. Or reach us right now:

Vaivin LLC — Frisco, Texas. Owner-operated. When you call or text (214) 744-3297, you reach the owner, not a call center. Nothing is ever sent to your customers until you've approved the exact wording in writing.

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