Built for plumbers · HVAC · electricians · roofers

Every missed call is a job your competitor just booked.

Vaivin answers, texts back, follows up on estimates, and chases reviews for your shop — while you and your crew are on the tools. No new hire. No app for customers to download. Live in 7–10 days.

Get my free workflow audit See what missed calls cost me ↓

Talk to a real person: Call (214) 744-3297 Text us Book a free workflow audit

Flat pricing · No long contract · Works with Jobber, Housecall Pro, ServiceTitan & your existing number

62%of calls to home service shops go unanswered during the day*

85%of callers who hit voicemail call the next company instead of leaving a message*

< 60 secVaivin texts back every missed call — day, night, weekends, holidays

*Industry call-tracking benchmarks for local home services. Your audit uses your real call log.

Plumber repairing a sink drain with a wrench inside a customer's home

📱 Missed call — auto text-back● Live in 38 seconds

Hi, this is Johnson Plumbing — sorry we missed your call, we're on a job. What's going on? We can help today.Vaivin · Automatic

Water heater is leaking all over the garage!!Customer

Got it — that's urgent. I flagged it as an emergency and sent it to dispatch. Can I grab your address to get you on the board?Vaivin · Triage

✓ Job captured✓ Dispatch notified✓ No voicemail lost

The problem on every truck

You don't have a lead problem.
You have a follow-up problem.

You're paying for Google, LSA, and word-of-mouth — then losing the job in the 90 seconds nobody picks up. Vaivin plugs the three leaks that cost shops the most.

1 — The jobsite

You're under a house. The phone's in the truck.

Calls peak while you're mid-job, driving, or with a customer. Voicemail feels like a closed sign — so the homeowner dials the next 4.8-star shop on Google.

2 — After hours

Emergencies don't happen 9-to-5.

Burst pipes at 9:40pm. AC out on a Sunday in July. No heat on the coldest night. Those are your highest-ticket, most grateful customers — if someone answers.

3 — The estimate

You quoted it. Then it went quiet.

Most estimates die from no follow-up, not price. One polite text on day 2 and day 5 revives jobs you already drove out and measured for free.

What Vaivin builds for you

Six systems. One flat price.
Built for how shops actually run.

Not a chatbot toy. Each system is wired to your number, your calendar, and your dispatch flow — in your shop's name and voice.

Missed-Call Text-Back

Every missed call gets a text in under 60 seconds. The conversation qualifies the job — what, where, how urgent — and books it or hands it to you warm. The #1 revenue system for most shops.

Plumbing example“Leak, no water, or just dripping?” → answer routes to emergency dispatch vs. next-day board automatically.

After-Hours Emergency Triage

Nights and weekends, Vaivin answers by text and web chat, sorts true emergencies from “can wait till Monday,” and only wakes you up for the ones you'd want to be woken for.

HVAC example“No cool + 78°+ inside + baby/elderly at home” = urgent. Everything else books for the morning with a confirmation text.

Estimate Follow-Up

Unsold estimates get a friendly, persistent sequence — day 2, day 5, day 12 — with your photos, your price, and a one-tap “yes, book it.” You see every reply in one inbox.

Roofing exampleStorm-lead quotes followed up while homeowners are still talking to insurance — before the other roofer calls back.

Review Engine

After every completed job, happy customers get a perfectly timed ask — text first, Google link ready. Unhappy ones come to you privately first, so you can fix it before it's public.

Why it mattersMore recent 5-star reviews = higher Google ranking = the phone rings more — without buying more ads.

Booking, Reminders & On-My-Way

Confirmations, day-before reminders, tech-on-the-way texts, and easy rescheduling. Fewer no-shows, fewer “I forgot you were coming,” tighter routes.

Electrical examplePanel-upgrade customers get prep instructions automatically — clear the area, pets, gate code — so the tech doesn't lose an hour.

Reactivation — Your Past Customers

Your old customer list is a gold mine: seasonal tune-ups, filter and water-heater reminders, “we're in your neighborhood this week.” Vaivin runs the campaigns; you run the jobs.

Seasonal example“Time for your fall furnace check?” sent to last year's list fills two slow weeks without a dollar of ad spend.

Who it's for

If your phone ringing = revenue,
this was built for you.

Owner-operators and 2–25 truck shops who are great on the tools and stretched thin in the office. If you have an office manager, Vaivin makes her faster — it doesn't replace her.

PlumbingLeaks, heaters, drains — emergencies captured 24/7

HVAC technician servicing a wall-mounted air conditioner

HVACNo-cool / no-heat triage + seasonal tune-up campaigns

ElectricalPanel, generator & safety calls booked, not bounced

Roofer working on a shingled residential roof ridge

RoofingStorm leads + estimate follow-up before competitors

Garage DoorsPest ControlAppliance RepairLocksmithSeptic & WellTree ServiceConcrete & FencingCleaning — RecurringHandymanPool Service

A normal Tuesday, with Vaivin on

7:42 AM

Missed call, saved

You're loading the truck. Vaivin texts back in 40 seconds, qualifies a water-heater leak, books 10am.

11:15 AM

Estimate revived

A $6,800 repipe quote from last Thursday gets a day-5 nudge. Reply: “Yes — can you do Friday?”

3:30 PM

Review landed

This morning's customer taps the text link. New 5-star Google review, posted while you're on the next job.

9:48 PM

After-hours, handled

No-heat call triaged as non-emergency, booked for 8am with a confirmation. You sleep. The job is yours.

Do your math

What are missed calls
actually costing you?

Drag the sliders to match your shop. Be honest — most owners are surprised.

Inbound calls per week 40 Share that go unanswered 35% Average job ticket $500 Of missed callers, how many would book? 30%

Estimate only — your free workflow audit replaces these guesses with your actual call log and Google profile data.

Walking away every month

$9,093

≈ 18 jobs/month lost to voicemail (61 missed calls)

If Vaivin recovers just half

+$4,547 / month

Vaivin is $499/mo (plus a one-time $49 setup fee). That's about 9.1× back — before estimate follow-up and reviews add anything.

Get my real numbers — free workflow audit

How it works · Pricing

Free workflow audit first.
Live in 7–10 days. Flat $499/mo.

Step 1 — Free

The Workflow Audit

We review your call volume, Google profile, reviews, and follow-up gaps, then show you exactly where jobs are leaking — in plain numbers. Yours to keep, even if you say no.

Step 2 — Build Sprint

We build it for you

7–10 day setup: text-back, triage, follow-up, reviews, and reminders — written in your voice, connected to your tools, tested on your real number before launch.

Step 3 — Monthly

You run jobs. We run follow-up.

Systems run 24/7, we tune them monthly, and you get a simple report: calls saved, jobs booked, reviews earned. Cancel anytime with 30 days' notice.

Vaivin for Home Services — Everything included

$499 /month

One recovered job usually covers the month. Two covers it twice over.

Automation service$499 / mo

One-time setup fee$49 once

Due at signup (first month + setup)$548 total

Setup sprintIncluded in audit offer*

ContractMonth-to-month

*Setup terms confirmed in your audit proposal. No per-text surprise bills for normal shop volume.

What's in the $499/mo

Missed-call text-back on your existing business number
After-hours & weekend emergency triage, your rules
Estimate follow-up sequences (day 2 / 5 / 12)
Review engine — Google asks + private unhappy-customer catch
Booking confirmations, reminders & on-my-way texts
Seasonal reactivation campaigns to past customers
One inbox for every text, chat & follow-up reply
Monthly report: calls saved, jobs booked, reviews earned

Start with the free workflow audit

Call (214) 744-3297 Text us

Prefer to talk first? Call or text (214) 744-3297 · Email: [email protected] · [email protected]

Straight answers

Questions every owner asks us

Do I have to change my phone number?

No. Vaivin layers onto the number customers already know and that’s printed on your trucks. Missed calls trigger the text-back from that same number, so it looks and feels like your shop — because it is.

Will customers know it's automated?

The first text is honest and simple — “Sorry we missed your call, we're on a job” — and it gets them help faster than voicemail ever did. In our experience, homeowners care about getting an answer, not about who typed it. Any reply that needs a human comes straight to you or your office.

What if I already use Jobber / Housecall Pro / ServiceTitan?

Good — Vaivin is built to sit alongside them, not replace them. We connect booking, job status, and follow-up triggers to the tools you already run, so completed jobs automatically trigger review asks and reminders.

I have an office manager / my spouse answers phones. Is this still useful?

Yes — and it usually helps them most. Vaivin covers the gaps no human can: simultaneous calls, lunch, after-hours, sick days, and the estimate follow-up nobody has time for. Your person handles the conversations that need a person.

What counts as an “emergency” at 10pm?

You decide, trade by trade. During the build sprint we set your triage rules together — flooding vs. dripping, no-heat temps, sparking vs. a dead outlet — and only true emergencies alert you at night. Everything else is booked and confirmed for the morning.

Is there a contract?

No long contract. Service is month-to-month at $499/mo, plus a one-time $49 setup fee when you start ($548 total the first month, then $499/mo after that). You can cancel with 30 days' notice. We'd rather earn the renewal every month with booked jobs and a report you can read in two minutes.

Free · No obligation

Get your free workflow audit

Tell us a little about your shop. We'll pull your call and Google data, find the leaks, and walk you through the numbers — how many jobs you're likely losing, what each system would do, and the exact flat price. If it's not a fit, the audit is still yours.

Your real missed-call & after-hours picture
Review & ranking check vs. nearby competitors
Estimate follow-up gap — with a dollar estimate
A build plan for your shop, in plain English